Can I have my hire period extended? ❭
Anyone needing an extension should contact us in advance to arrange it. There is no extra charge providing we have been notified and the regalia is returned before the popup shop closes.
Can I rehire my robes at some other time and how much would it cost? ❭
The regalia used for the Auckland graduation ceremonies is obtained from Palmerston North. Please email firstname.lastname@example.org for assistance.
Can my robes be sent to me by courier if I pay the fee? ❭
We regret that we are unable to offer this service. In general, the collection process takes less than 30 minutes.
Can someone else collect my robes for me or return them? ❭
Yes, but if you come in person to collect your regalia we can ensure that your gown and hat fit correctly. It is important to note that whoever collects your regalia (be it yourself or another) must bring your Invoice as proof of payment.
How do I measure my head size? ❭
Measure your head circumference just above your eyebrows and straight around the back of your head. (An average head circumfrence is between 50cm and 65cm). Use a piece of string and a ruler if you do not have a measuring tape.
I am not going to the graduation ceremony, can I hire my robes for photos? ❭
Yes. However, for hire outside of the Massey Auckland graduation week, email email@example.com for assistance.
I am receiving two awards at different ceremonies. Do I pay double fees? ❭
No. We will extend your hire period to cover both. In most cases you will wear the robes of the higher qualification to both ceremonies.
I have a degree from an institution overseas. Can you provide me with the correct regalia? ❭
Hoods for degrees of overseas universities are not available. We suggest that you opt to wear the Massey stole or obtain your own hood.
I will receive a Massey Diploma. What do I wear? ❭
A bachelor gown and a Massey stole. Those who also have a degree wear a trencher as well. However, if you already hold a degree you may choose to wear the robes of that degree instead of the above. (Note that you do not wear a stole and a hood together.)
If you are receiving a degree and a diploma at these ceremonies you may wear the degree robes for both awards. It is not practicable to change between hood and stole during a ceremony.